Tackling Content Hoarding: How to Get Buy-In to Clean Up Your Digital Foundation
Stop treating symptoms. Learn how to sell the value of a digital foundation to leadership and fix your Higher Ed content debt for good.
User-First Higher Ed Site
Explore the recommendations of our UX research for Loyola University Chicago and see how they may help improve the experience of your users, too.
I Was Skeptical of FAQs for 25 Years. AI Changed My Attitude.
Why explicit questions and answers now matter more than ever.
Recent Posts
How to Draft Accessible Content for the Web
Web users are diverse, and this means that the content published on a website must be accessible to meet everyone’s needs....
Reimagining the College Program Finder
Working closely with over 50 higher ed institutions for the past 20+ years, we understand their users and their goals, specifically...
The Secret Sauce of Animated Video Production
Blending talent, time, and teamwork into a tantalizing treat. High-quality animated video isn’t just playing around with the latest software. And...
My Research Assistant Doesn’t Sleep, Complain, or Drink All the Cold Brew
So you’ve talked to your end users and learned a lot. You’re excited to implement what you’ve learned! But first, you need input and buy-in from the team and leadership, which means you have to analyze, synthesize, and communicate your findings.
Words In Favor of Brevity
Brevity is a struggle when there is so much to say. Digital Wave can help you with content strategy informed by your user’s needs - and provide some tips for promoting brevity with your content teams.
Lessons from the Config 2025 Conference
Our designers and UX specialists attended Figma’s Config 2025 conference and brought back insights and ideas for how to improve the...
University Website Summertime Checklist
School’s out for summer! But not forever. Students may have flipped their tassels and teachers may be off writing their books,...
Reflections from IA Conference 2025
Earlier this month, I had the opportunity to attend IA Conference 2025 in Philadelphia, where information architects, designers, and strategists gathered...
Better Utilize Google Analytics
Analytics supplies you with a vast amount of data, but it can be difficult to know what to do with all...
Using Content Models to Define Content Needs
Launching a new website is exciting. You get to watch your pain points from the past site transform into new opportunities....
Designing for Everyone
The integration of accessibility into user experience (UX) design improves the experience for everyone. By designing with a focus on inclusivity,...
Fighting Fire with Fire: How Firefighting Applies to Web Projects
At first glance, firefighting and web projects may seem worlds apart, but many of the core principles from the fire service can be applied to our work at Digital Wave (DW) and help ensure success in both realms.
Let’s Talk
Together we can determine the right approach to meet your budget, resources, and schedule.