Analysis, User Discovery & Testing
Uncovering where you are and where you want to go
REQUIREMENTS & ANALYSIS
Defining the challenges and a path to overcome them
USER DISCOVERY & TESTING
Understanding your users and their needs
Websites and products are built for people, and through our extensive end-user focus groups and surveys, we dig deep to figure out what makes them tick, what works and what doesn’t. We use the information gathered to inform our solutions, ensuring that the end result hits that sweet spot between what users want and need and the clients’ objectives.
Information Architecture, UX & Interface Design
Designing user experiences to connect people & information
Helping people find what they’re looking for
We’ll develop an information architecture strategy together and give you the tools to carry that strategy forward. This framework gives you the structure and comfort of knowing that you are starting from a solid foundation, but gives you enough flexibility to put your own unique spin on the content and continue to grow and evolve the site. We give you a blueprint to follow ensuring you stick to the protocols we’ve developed together.
USER EXPERIENCE & INTERFACE DESIGN
Defining how people interact with your website or app
Your end-users are savvy, and will quickly become frustrated and confused by a poor user experience and interface design. By calling on decades of experience and lessons learned from both large and small-scale projects and emerging trends, we can guide the user experience process around those common pitfalls, so end-users arrive at their destination quickly and easily.
CMS, Web & Mobile App Development
Developing solutions to achieve your goals
Finding the right technology to solve your unique challenges
Listening is key when helping you select a content management system (CMS). We have extensive experience and expertise in the major CMS platforms, but we take an agnostic approach to technology. Our technical architects help establish the requirements, guide you through the process, demo CMSs and make a recommendation based on your unique goals and situation. The ultimate choice is yours and you’ll be supported each step of the way and if needed, we will implement the solution you select.
WEB & MOBILE APP DEVELOPMENT
Building websites, software solutions & implementing CMSs
Well-versed in both front-end and back-end development and technical architecture, we leverage our experience with CMS platforms, databases, and object-oriented programming languages such as java, PHP, and .NET to deliver rock-solid solutions. With continuous attention to technical excellence and design, we build enterprise-wide websites with a fluid responsive experience, as well as custom web and mobile applications that deliver tremendous business value and delight the end-user.
We love people and companies that think big and ask “Why not?” You have great ideas, but lack access to a development and creative team, or perhaps your company wants to outsource development for new ventures. Using an agile process, we will develop “working software” quickly, adapting and evolving the solution through a collaborative and iterative process. Whether you’re just starting out looking for investors or ready to start development, we’ve got the team to make your ideas a reality.
Strategy, Creation, Migration & Population
Putting information into action
Defining how content is used to support your goals
Only the most important content that supports the information architecture should move to the forefront. Our approach is to ask “What should be added?” not “What should be taken away?” You have great information. Our process defines a strategy for procuring it or creating it and gives you the tools needed to overcome future content challenges. Let’s uncover the right content that reflects your identity, reinforces your brand, informs your users and add it to your site.
Finding the rights words and images
Let’s develop a compelling story about who you are and bring it to life through words, images, infographics and animations. Well-versed in brand extension across multiple platforms, rest assured that each element will complement and support your identity. By ensuring that every word and sentence matters and each visual element serves a purpose, an engaging user experience will emerge.
MIGRATION & POPULATION
Moving existing content to your new site
Letting the information architecture and the content strategy be our guide, we take the best and relevant content we have developed together and populate your new website. Whether we develop an automated process or through easy-to-follow templates and protocols, the process is efficient and delivers a rock-solid solution.