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By: Lamar Goodenough

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My Research Assistant Doesn’t Sleep, Complain, or Drink All the Cold Brew

So you’ve talked to your end users and learned a lot. You’re excited to implement what you’ve learned! But first, you need input and buy-in from the team and leadership, which means you have to analyze, synthesize, and communicate your findings. 

Reflections from IA Conference 2025

Earlier this month, I had the opportunity to attend IA Conference 2025 in Philadelphia, where information architects, designers, and strategists gathered...

Digital Wave Retreat, May 2024

Digital Wave's annual retreat brought our employees from across the country together to work, play, and recharge for the next year.

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Magic in the Midwest: Appreciating Airline Apps that Work

When your app works well, accurately, and in a timely manner, it might as well be magic.

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Creating an Online Home for Early Career Physicians

How do you create an online home for early career physicians? Digital Wave partnered with ABIM to present at the annual ABMS conference.

The Gift of User Assurance

Giving users assurance that they actually completed a task keeps them happy and saves them the time and stress of verifying their success.

Non-Violent UX

Using Non-Violent Communication to resolve user experience conflicts and create non-violent UX to enrich everyone’s lives.

ABMS 2017 – “DIY” Usability Testing for Medical Board Websites

Medical Board websites are critical touch points where physicians go to learn about, obtain, and maintain their certifications. User research is...

“Put Me In, Coach!”

A successful web presence takes teamwork.