My Research Assistant Doesn’t Sleep, Complain, or Drink All the Cold Brew
So you’ve talked to your end users and learned a lot. You’re excited to implement what you’ve learned! But first, you need input and buy-in from the team and leadership, which means you have to analyze, synthesize, and communicate your findings.
Reflections from IA Conference 2025
Earlier this month, I had the opportunity to attend IA Conference 2025 in Philadelphia, where information architects, designers, and strategists gathered...
Digital Wave Retreat, May 2024
Digital Wave's annual retreat brought our employees from across the country together to work, play, and recharge for the next year.
Magic in the Midwest: Appreciating Airline Apps that Work
When your app works well, accurately, and in a timely manner, it might as well be magic.
Creating an Online Home for Early Career Physicians
How do you create an online home for early career physicians? Digital Wave partnered with ABIM to present at the annual ABMS conference.
The Gift of User Assurance
Giving users assurance that they actually completed a task keeps them happy and saves them the time and stress of verifying their success.
Non-Violent UX
Using Non-Violent Communication to resolve user experience conflicts and create non-violent UX to enrich everyone’s lives.
ABMS 2017 – “DIY” Usability Testing for Medical Board Websites
Medical Board websites are critical touch points where physicians go to learn about, obtain, and maintain their certifications. User research is...
