Featured Post
Non-Violent UX
Using Non-Violent Communication to resolve user experience conflicts and create non-violent UX to enrich everyone’s lives.
Featured Post
Putting User Priorities First – Should You Do It Now, or Wait Until Someone Gets Burned?
Website writers, much like coffee cup writers, can let their own agenda get in the way of user priorities.
Featured Post
Learning to Fly
Like landing a plane, launching a site means coordinating between multiple players, and everyone needs to do their specialized jobs.
Commentary
The Gift of User Assurance
Giving users assurance that they actually completed a task keeps them happy and saves them the time and stress of verifying their success.
Non-Violent UX
Using Non-Violent Communication to resolve user experience conflicts and create non-violent UX to enrich everyone’s lives.
Events
Holding Up a Mirror to Our Old Writing Habits
How web writers’ natural tendencies work against their intended goals
ABMS 2017 – “DIY” Usability Testing for Medical Board Websites
Medical Board websites are critical touch points where physicians go to learn about, obtain, and maintain their certifications. User research is...
Going All-In on Prospective Students
Educational institution websites have precious few seconds to make an impression on their most important (and impatient) users — prospective students....
News
Antech Systems, Inc. Announces the 2021 Grand Plan Charity Winners
Antech Systems, Inc. Announces the 2021 Grand Plan Charity Winners
Digital Wave’s Podcast Day 2021 Recommendations
For International Podcast Day, we wanted to share some of our favorite podcasts to get you thinking and laughing throughout the day.
How Listening to Users Can Change Your Approach
Listening to users changed how Digital Wave helped the American Board of Otolaryngology - Head and Neck Surgery redevelop their website.
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