Blog

  • Featured Post

    Non-Violent UX

    Using Non-Violent Communication to resolve user experience conflicts and create non-violent UX to enrich everyone’s lives.

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  • Featured Post

    Putting User Priorities First – Should You Do It Now, or Wait Until Someone Gets Burned?

    Website writers, much like coffee cup writers, can let their own agenda get in the way of user priorities.

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  • Featured Post

    Learning to Fly

    Like landing a plane, launching a site means coordinating between multiple players, and everyone needs to do their specialized jobs.

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Commentary

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The Gift of User Assurance

Giving users assurance that they actually completed a task keeps them happy and saves them the time and stress of verifying their success.

Non-Violent UX

Using Non-Violent Communication to resolve user experience conflicts and create non-violent UX to enrich everyone’s lives.

“Put Me In, Coach!”

A successful web presence takes teamwork.

Events

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Holding Up a Mirror to Our Old Writing Habits

How web writers’ natural tendencies work against their intended goals

ABMS 2017 – “DIY” Usability Testing for Medical Board Websites

Medical Board websites are critical touch points where physicians go to learn about, obtain, and maintain their certifications. User research is...

Going All-In on Prospective Students

Educational institution websites have precious few seconds to make an impression on their most important (and impatient) users — prospective students....

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Antech Systems, Inc. Announces the 2021 Grand Plan Charity Winners

Antech Systems, Inc. Announces the 2021 Grand Plan Charity Winners

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Digital Wave’s Podcast Day 2021 Recommendations

For International Podcast Day, we wanted to share some of our favorite podcasts to get you thinking and laughing throughout the day.

The American Board of Otolaryngology - Head and Neck Surgery website seen on a laptop screen

How Listening to Users Can Change Your Approach

Listening to users changed how Digital Wave helped the American Board of Otolaryngology - Head and Neck Surgery redevelop their website.

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