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    Featured Post

    Lessons from the Config 2025 Conference

    Discover the top insights our designers and UX specialists brought back from Figma’s Config 2025 conference.

    See our five lessons

  • A group of students walking on campus with green trees and sunshine behind them

    Featured Post

    University Website Summertime Checklist

    Here are a few features that can help you make the most of the summer for communications at colleges and universities.

    Read the checklist

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    Fighting Fire with Fire: How Firefighting Applies to Web Projects

    At first glance, firefighting and web projects may seem worlds apart, but they’re more alike than you may think.

    Explore the similarities

Recent Posts

Ten New Year’s Resolutions for Web Writers

I’ve identified some common bad habits among web writers. Break them and more user-focused content could be yours.

I Thought It Was a Masterpiece Until My Boss Found a Way to Improve It

Survey results show that diplomates usually don’t seek topical, newsy content on their board website; rather, they come with the intention to accomplish a certain task.

The ROI of Time: Whose Is More Valuable, Yours or Your User’s?

How do we transform reams of complicated requirements from legacy print formats into strong and nimble web content?

We’re All Monkeys Sometimes: the UX of the Apology

UX giant thinks user-first even in the aftermath of a mistake to quickly restore trust and get back to business

The #1 Way to Do Something: Do It!

Straight talk from a physician about getting right to the point when it comes to web page content.

I Know I Belong Here at the Grown-Ups’ Table, but the Oreos are Over There

Tony's take on user menus

If You Love Your Users, Set Them Free

Survey results show that diplomates come to their board website with the intention to accomplish a certain task.

ABMS 2016 – Optimizing Your Medical Board Website

This introduction to user-focused web planning and development offers tips for optimizing your medical board website. The materials include UX experts...

Parallel Parking Isn’t the Only Scary Thing About Young Adults

Thoughts on the Nielsen Norman Group’s article, “Young Adults/Millennials as Web Users (Ages 18–25)” by Kate Meyer

Should I Edit This Down or Do I Just Need a Bigger Hat?

How long does a sentence need to be? It depends how long you need it to be.

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