
Taking an evolutionary approach to website improvement
A major web redesign is like trying to move a mountain. There's a better way. Watch our NCMPR session to learn about different approaches.

Holding Up a Mirror to Our Old Writing Habits
How web writers’ natural tendencies work against their intended goals

ABMS 2017 – “DIY” Usability Testing for Medical Board Websites
Medical Board websites are critical touch points where physicians go to learn about, obtain, and maintain their certifications. User research is...

Going All-In on Prospective Students
Educational institution websites have precious few seconds to make an impression on their most important (and impatient) users — prospective students....

User Research: Learning from Our Web Users
User research and participation are critical to helping medical boards support doctors through the process of obtaining and managing their certifications....

ABMS 2016 – Optimizing Your Medical Board Website
This introduction to user-focused web planning and development offers tips for optimizing your medical board website. The materials include UX experts...