In: UX
Reimagining the College Program Finder
Working closely with over 50 higher ed institutions for the past 20+ years, we understand their users and their goals, specifically...
My Research Assistant Doesn’t Sleep, Complain, or Drink All the Cold Brew
So you’ve talked to your end users and learned a lot. You’re excited to implement what you’ve learned! But first, you need input and buy-in from the team and leadership, which means you have to analyze, synthesize, and communicate your findings.
Lessons from the Config 2025 Conference
Our designers and UX specialists attended Figma’s Config 2025 conference and brought back insights and ideas for how to improve the...
Reflections from IA Conference 2025
Earlier this month, I had the opportunity to attend IA Conference 2025 in Philadelphia, where information architects, designers, and strategists gathered...
Designing for Everyone
The integration of accessibility into user experience (UX) design improves the experience for everyone. By designing with a focus on inclusivity,...
Tailoring Courses to be More Inclusive and Relatable
A learner-centric course is a paradigm shift where we think of our learners as active participants versus passive ones.
Magic in the Midwest: Appreciating Airline Apps that Work
When your app works well, accurately, and in a timely manner, it might as well be magic.
The Gift of User Assurance
Giving users assurance that they actually completed a task keeps them happy and saves them the time and stress of verifying their success.
How Listening to Users Can Change Your Approach
Listening to users changed how Digital Wave helped the American Board of Otolaryngology - Head and Neck Surgery redevelop their website.