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In: Research

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User-First Higher Ed Site

We recently wrapped an intensive discovery and research project with Loyola University Chicago, led by our very own User Research Director,...

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My Research Assistant Doesn’t Sleep, Complain, or Drink All the Cold Brew

So you’ve talked to your end users and learned a lot. You’re excited to implement what you’ve learned! But first, you need input and buy-in from the team and leadership, which means you have to analyze, synthesize, and communicate your findings. 

UX Research Starter Kit

5 questions that will shape your UX research efforts

The ROI of Time: Whose Is More Valuable, Yours or Your User’s?

How do we transform reams of complicated requirements from legacy print formats into strong and nimble web content?

If You Love Your Users, Set Them Free

Survey results show that diplomates come to their board website with the intention to accomplish a certain task.

Parallel Parking Isn’t the Only Scary Thing About Young Adults

Thoughts on the Nielsen Norman Group’s article, “Young Adults/Millennials as Web Users (Ages 18–25)” by Kate Meyer